Some key values of a task are calculated as follows:
Start Date
Start dates of a task is calculated as follows:
- If a Custom field is specified in Administration, its value of custom field(Start Date) will be used.
- If above not true, if task 'Status' is 'In Progress', then considers the date when converted from 'To Do' to 'In Progress' the as start date.
- If above not true, then uses 'Created Date' as start date.
- If none of the above is true, then uses Today's date as start date.
End Date
End Date of a task is calculated as follows:
- If a Custom field is specified in Administration, its value of custom field(End Date) will be used.
- If above not true, if 'Resolution' state is 'Resolved', then considers resolved date as end date.
- If above not true, then it uses last updated, due dates based on these conditions:
- if updated date > due date date, then updated date is set as end date.
- if updated date < due date date, then due date date is set as end date.
Sort Order
Custom Field - Sort Order
Progress
Custom Field - Progress Percent
Takes values 0 to 100.
Indent Level
Custom Field - Parent ID